Byers Consulting Group

Intelligent systems for organizations that take their people seriously.

Make the human side more limber, innovative, and able to grow without more hires, through stronger listening structures, coaching agents, and automated workflows.

Seat-licensed coaching8-12 week systemsAutomation across M365 / Notion / Google
Start hereSee services

Three ways to work together

Pick your path.

Every engagement ends with systems you own, documented, replicable, built to run without us.

Seven Canons of Listening

01 · Listening Systems

Listening System Design

Build a structure where staff voice actually reaches decision-makers, documented, replicable, and built to last.

  • Org-wide listening architecture mapped to your org chart
  • Transparency loop that shows workers their voice mattered
Starts at $8,000 · 6-16 weeksFull scope →
Teacher Coaching Agent

02 · Coaching Agents

Coaching Agents

A purpose-built AI coaching agent grounded in your framework, available 24/7, without scheduling friction.

  • Custom agent built on your coaching model, not a template
  • Per-seat license your organization deploys and controls
From $180/month · Custom build-out included
Invoice Intake Automation

03 · Automation

Automation & Tools

Replace repetitive manual workflows with systems that run, across whatever stack you already use.

  • Multi-step flows across M365, SharePoint, Notion, Google
  • Connected systems that eliminate duplicate entry and drift
Starts at $8,000 · 6-12 weeksFull scope →
111

Organizations studied. More ways to speak up correlated directly with higher retention.

~10

Percentage-point gain in first-attempt performance from just-in-time coaching, randomized trial.

Hours

Returned to the week by removing repetitive routing, extraction, reconciliation, and status tracking.

12 hrs/wk45 min

Weekly time spent on manual invoice processing, before and after automation, for one operations team. Same team. Same stack. No new software required.

Listening to Lead book cover

Now Available

Listening to Lead

The Seven Canons That Amplify Voice and Transform Organizations, a practitioner’s guide for any leader responsible for how people feel heard.

15 chapters. 23 ready-to-use tools. Grounded in original research, written in plain language.

Get the Book →Workbook Companion

The honest comparison

What half-measures cost you.

Listening

Without a structureFeedback is collected and filed. Staff rarely learn if their voice mattered.
With oneInput routes to decision-makers with a documented response loop, and workers see what changed and why.
Full comparison →

Coaching

Without agentsCoaching depends on manager availability and varies by who delivers it.
With oneOn-demand, research-grounded coaching, consistent every session, licensed per seat.
Full comparison →

Automation

Manual workflowsStaff time goes to routing, tracking, and chasing updates by hand.
AutomatedTriggered, extracted, and logged automatically, with errors flagged the moment they occur.
Full comparison →

Ready to start

Let’s figure out what fits.

Most engagements begin with a 30-minute call, no pitch, no deck. Just a clear look at where your organization is and whether there’s a match.

What are you trying to do?

Pick one. We’ll route your note faster.

Two sentences is enough.

We reply within 2 business days.

No mailing list. No spam.

Not sure is a valid choice.

Prefer email? tb@byerscg.com

About the work

Built from the inside.

30%→10%Staff attrition, under my leadership, over three years

I built these systems because I lived the problem. As a leader who built listening structures from scratch, I saw firsthand what happens when people feel unheard, and what changes when they’re not.

The numbers tell the story plainly. When people feel structurally heard, they stay. When they can speak honestly, they catch problems while they’re small. That’s not a culture initiative, it’s a system with documented protocols, named owners, and a response loop you can point to.

I now build these structures for organizations ready to make the same shift, whether that’s a listening system, a coaching agent, or automation that returns hours to the people doing the real work.

Start a conversation

Pricing

Clear scope. Published prices.

Hourly

$150/hour

Freelance · Billed weekly

The lowest-threshold way to work together. Two hours to talk through a decision, advice while you build it yourself, or real coaching input, for listening systems and automation. Every invoice includes a summary of the work, and it always starts with a free conversation.

Start with an hour →

Listening System Design

Build a structure where staff voice actually reaches decision-makers, documented, replicable, and built to last.

Site

$8,000+

6-10 weeks

Best forSingle site or org up to ~150 staff ready to build a real listening structure.
  • Two-day on-site evaluation of how listening and voice flow through your communication structures
  • Baseline organizational listening assessment: where concerns are raised, heard, and missed
  • Needs analysis and voice mapping across departments and levels of the org
  • Setup of a basic listening database: concerns logged, acknowledged, and tracked through response
  • Voice Lab training: staff skill-building for productive contribution and clearer communication
  • Listening Lab: acknowledgment practices, active listening, and response loops for leaders
Most common

Multi-Site

$18,000+

10-16 weeks

Best forDistrict, multi-site org, or 150-500 staff ready for a full listening implementation.
  • All Foundation deliverables, plus:
  • Custom cyclical attention protocols, staff see acknowledgment and follow-through on a defined schedule
  • Advanced listening database with automated notifications and routing to decision-makers
  • Leadership workshops: active empathic listening tailored to your org’s group dynamics
  • Department-specific voice protocols and meeting guidelines
  • Quarterly voice and engagement metrics, reported org-wide
  • Visibility and communication plans so response rationales reach staff through formal channels

Enterprise

$40,000+

Custom timeline

Best forLarge districts, multi-org networks, or governance redesigns requiring a full listening operating system.
  • All Structure deliverables, plus:
  • Year-long guided implementation with quarterly on-site visits
  • Advanced leadership training: emotional intelligence, listening under pressure, group facilitation
  • Custom metrics dashboard: recognition rates, time-to-acknowledgment, follow-through scores
  • Listening integrated across all communication channels, meetings, and digital platforms
  • Policy and practice consultations to embed listening into hiring, evaluation, and leadership development
  • Crisis communication protocols for high-stakes and rapidly evolving situations
Talk about Listening →See Services →

Coaching Agents

A purpose-built AI coaching agent grounded in your framework, available 24/7, without scheduling friction.

Team

$180/mo

10 seats · $18/seat · Billed $1,080 per 6 months

6-month commitment · Custom build-out included

Best forPilot programs or small leadership teams.
  • Up to 10 seats, assigned by you
  • Model: latest frontier model, managed and kept current by us
  • Bi-annual research and publication refresh (2× per year)
  • Your org deploys and controls the agent
Most common

Division

$450/mo

25 seats · $18/seat · Billed $2,700 per 6 months

6-month commitment · Custom build-out included

Best forMid-size organizations or multi-department rollouts.
  • Up to 25 seats, assigned by you
  • Model: latest frontier model, managed and kept current by us
  • Bi-annual research and publication refresh (2× per year)
  • Your org deploys and controls the agent

Organization

$900/mo

50 seats · $18/seat · Billed $5,400 per 6 months

6-month commitment · Custom build-out included

Best forOrg-wide deployment across multiple departments or locations. More than 50 seats, contact us.
  • Up to 50 seats, assigned by you
  • Model: latest frontier model, managed and kept current by us
  • Bi-annual research and publication refresh (2× per year)
  • Your org deploys and controls the agent

Every plan includes generous monthly usage designed for daily work, visible to your admins along with reset timing. If a team reaches its monthly limit, the coach continues in a lightweight mode until the reset, and admins can enable additional usage when needed.

Build your coach →

Automation & Tools

Replace repetitive manual workflows with systems that run, across whatever stack you already use.

Scoping

$1,500

1-2 weeks · Credited toward your build

Best forStart here. Discovery + spec before committing to a full build.
  • One workflow built and deployed to defined scope (e.g., intake → extract → match → route → log)
  • Documentation and handoff package
  • One walkthrough session
  • No ongoing maintenance, iteration, or exception expansion included
Most common

Standard

$8,000+

6-8 weeks · 1-2 systems, single flow

Best forOrganizations ready to automate a defined, repeatable process end-to-end.
  • Up to 2-3 connected workflows (or 1 complex end-to-end flow)
  • Exception handling and “needs review” lane built in
  • QA checklist and go-live support window
  • Light reporting and visibility: status, alerts, throughput

Complex

$18,000+

8-12 weeks · Multi-system + AI extraction

Best forReplacing a whole category of manual work across multiple connected systems.
  • Multi-workflow system: intake → extract → match → route → log → reconcile
  • Standardized patterns so future workflows are faster and cheaper to build
  • Monitoring and operational reporting
  • Team enablement: how to run the system without relying on one person
Talk about Automation →

Hourly

$150/hour

Freelance · Billed weekly

The lowest-threshold way to work together. Two hours to talk through a decision, advice while you build it yourself, or real coaching input, for listening systems and automation. Every invoice includes a summary of the work, and it always starts with a free conversation.

Start with an hour →

Ready to put this to work?

We’ll reply within 2 business days with clear next steps.

Work together →

Ready to modernize the work?

Start with a conversation.

Tell us what's manual, what's stuck, or what's scaling faster than your team can support. We'll reply within 2 business days.

Work together →See services